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My Ooma (Web Portal) • Not able to login or Change Payment over the Phone

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For the past few weeks, I have not been able to login. When I try, it gives me "We're sorry but something went wrong. If you are the application owner check the logs for more information." This happens on my phone and my computer. I've tried opening it in Google Chrome and Firefox with no luck.

All I need to do is change my payment method. I tried the automated line but it does not allow me to enter a Discover card number for some reason. I've tried talking to the reps but I kept getting the run around until they just stuck me on hold and left me there.

Can someone help out?

Statistics:Posted by PaigeSilvermane — Sat Feb 10, 2024 9:07 pm



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