Ooma Telo - Calling and Usage • Re: Cannot dial out, but I have a dial tone
It's now 2024 and I've got a Telo with the same problem today. It was working fine until 6 days ago. Nothing has changed with my local network at home. No new changes to my Ooma preferences, but I...
View ArticleOoma Telo - Calling and Usage • Re: unable to receive calls
First, make sure that the base station is online. Check that the Ooma logo on top of it is blue; if it is purple, then disable 'Do Not Disturb' mode. Also, check that the 'My Ooma' dashboard device...
View ArticleOoma Telo - Calling and Usage • Re: Ooma Telo Air 2, phone stopped ringing a...
Normally, any changes to the 'My Ooma' account preferences take effect "within just a few minutes". So, expect some delay; the changes don't take effect immediately.Statistics:Posted by Robek — Sat...
View ArticleMy Ooma (Web Portal) • Not able to login or Change Payment over the Phone
For the past few weeks, I have not been able to login. When I try, it gives me "We're sorry but something went wrong. If you are the application owner check the logs for more information." This...
View ArticleOoma Telo - Calling and Usage • Adding names to phone numbers Ggma Premier
My brother calls once a week and when he uses his landline his name and number come up so I know it is him. When he calls from his cell phone my phone just rings and does not tell me anything. I tried...
View ArticleMy Ooma (Web Portal) • Re: Not able to login or Change Payment over the Phone
In the past, the my.ooma.com/login page sometimes displayed the "We're sorry but something went wrong ..." message for an invalid phone number or password. Be sure to enter the whole phone number,...
View ArticleOoma Telo - Calling and Usage • Re: Adding names to phone numbers Ooma Premier
Does the cell phone name/number show up in the my.ooma.com Call Logs? If not, then what shows up instead? To add a Call Log entry to a new or existing contact, click the 'Add Contact' icon in the...
View ArticleOoma Telo Installation - Forum • OOMA Telo "No Line"
Hi, I have installed an Ooma Telo in the past and it works great (and has been for several years). I am attempting to help my parents do the same thing at their house. Sadly, we are not in the same...
View ArticleOoma Home Security • Need cameras option
I am very disappointed that there’s no cameras supported or recommended by ooma. This is a big disadvantage when comparing other home security systems. This is an absolute must for making homes safe....
View ArticleOoma Home Security • Re: Can the system be active when I am home?
How do you make the system active while you are home ? If you are using phone location to activate and deactivate the system, do you have to turn phone off ?Statistics:Posted by Davidfather — Thu Feb...
View ArticleOoma Telo Installation - Forum • Re: OOMA Telo "No Line"
If the Telo can play voicemails, then it does have some connectivity. First, double-check that the Router is plugged into the Telo 'INTERNET' port, and that the phone is plugged into the Telo 'PHONE'...
View ArticleOoma Home Security • Re: Need cameras option
Ooma used to offer security cameras, but they discontinued support for them a few years ago. They didn't offer much of an explanation at the time, and they haven't announced any plans since then, to...
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Ooma Telo - Calling and Usage • 911 service billingual from Quebec (could...
I leave in Quebec province, does 911 service is avaiable in french ? ( I think it should be, but i didn't see any informtion about what company do the 911 service for Ooma)I don't want to have to call...
View ArticleOoma Telo - Calling and Usage • Re: 911 service billingual from Quebec (could...
Local governments provide the 911 operators that answer the calls. Ooma only routes the calls, based on a user's given service address.Statistics:Posted by Robek — Sun Feb 18, 2024 6:49 pm
View ArticleOther Support Topics • Old Telo Unit Seems to be Failing
I was on the phone with tech support for nearly an hour today and did not get a call back after the unit was reset remotely. I' did the reset again myself, following instructions from the Ooma...
View ArticleOoma Telo Installation - Forum • Flash Buttom HD3 Handset
What button on the HD3 handset is the call waiting, "Flash," button? ThanksStatistics:Posted by sharplo — Tue Feb 20, 2024 3:25 pm
View ArticleOoma Telo Installation - Forum • Re: Flash Buttom HD3 Handset
Just found the answer in handset quick start guide. The small print is hard on old eyes.Call-waitingSwitch to a second incoming call bypressing or the Answer soft key. (Green Phone Icon)The current...
View ArticleOoma Telo - Calling and Usage • Cancelling service
I tried to cancel my ooma service via chat but they referred me to a phone number that has a recording that says they do not accept calls from blocked numbers. I'm not sure why but it is making it...
View ArticleOoma Telo - Calling and Usage • How can I turn on closed captioning for...
My hearing is worsening and I'd like to have closed captioning on my phone calls.According to this link, I should be able to do that with my Ooma account. But how do I access this feature?...
View ArticleOther Support Topics • Re: Old Telo Unit Seems to be Failing
The Telo has custom hardware, firmware, and depends on the back-end Ooma servers, so Best Buy probably couldn't do much testing beyond what users could do for themselves. If there's no existing...
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