Does the cell phone name/number show up in the my.ooma.com Call Logs? If not, then what shows up instead? To add a Call Log entry to a new or existing contact, click the 'Add Contact' icon in the 'Actions' column, select the desired action, and fill in any additional information as needed.
If the name/number show up in the Call Logs, but not in the Caller-ID display, then try testing with another Caller-ID device/handset (if available), or try temporarily setting up call forwarding to a different number, to confirm whether Caller-ID works there. If that doesn't help, then contact customer support.
If the name/number show up in the Call Logs, but not in the Caller-ID display, then try testing with another Caller-ID device/handset (if available), or try temporarily setting up call forwarding to a different number, to confirm whether Caller-ID works there. If that doesn't help, then contact customer support.
Statistics:Posted by Robek — Sun Feb 11, 2024 1:46 pm